Routing Supervisor in Jacksonville, FL at Keurig Dr Pepper

Date Posted: 9/25/2019

Job Snapshot

Job Description

Routing Supervisor 

The Routing Supervisor is responsible for managing a dispatch team, as well as covering for the dispatcher time off for the region to support daily sales, delivery, and warehouse operations. The Routing Supervisor is responsible for maintaining the Territory Planner data for the region, while also ensuring all data within Roadnet Transportation Suite is accurate and to a satisfactory level, through regular data audits. In addition, they are to complete sales and delivery schedules for delivery holidays after the location has completed a transformation reroute.

Position Responsibilities

  • Develop and maintain a complete schedule of all approved vacation, floating holiday, and any other paid time off for the Dispatchers to ensure complete coverage of all routing.
  • Provide routing coverage for the routing team as needed, including covering for vacation time, sick days, and heavy volume weeks.
  • Assist as needed with keeping master data up to date.
  • Maintain a TP session that contains all current sales routes territories.
  • Ensure new accounts, are added to the proper sales routes.
  • Develop the Sales and Delivery plans for company holidays.
  • Provide metric information to the region utilizing available tools, including, Excel, Business Warehouse Reporting, Roadnet, and Sharepoint.
  • Participate in ongoing leadership and management training.
  • Conduct periodic training sessions for all Dispatchers in the department covering but not limited to safety, sales, merchandising, delivery, warehouse, systems, and communication skills.
  • Manage a team of Dispatchers.
  • Conduct on the job orientation and training for new Dispatchers.
  • Provide individual and group training sessions to further develop Dispatchers.
  • Foster professional business relationships with all levels of management.
  • Maintain company safety standards.

Competencies and Characteristics for Success:

  • Effective problem solver with strong attention to detail, as well as excellent interpersonal, verbal, and written communication skills.
  • Critical thinker who sees opportunities to develop and optimize work processes; finding ways to simplify and standardize.
  • Effective communicator who can transform data findings into recommendations to compose reports and high level presentations.
  • Strategic thinker who analyzes data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or sales opportunities.
  • Collaborative partner who builds and leverages cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in all functions.
  • Analytical problem solver who goes beyond just fixing and drives to root cause identification, evaluates optimal solutions, and recommends comprehensive upgrades to prevent future issues.



  • High school diploma or general equivalency diploma (GED) with 3 years of routing/logistics experience OR Bachelor’s Degree from an accredited university and 1 year of routing/logistics experience
  • 1 year working knowledge of Department of Transportation (DOT) federal regulations
  • 1 year of experience with SAP or a similar system
  • 2 years of experience with Microsoft Office including Word, Excel, Outlook
  • 2 years of experience with Roadnet Transportation Suite or similar routing software
  • Ability to travel at least 30% of the time

Company Overview & EEO Statement

Keurig Dr Pepper (KDP) is a leading coffee and beverage company in North America with dual headquarters in Burlington, MA and Plano, TX, with annual revenue in excess of $11 billion. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. The Company maintains an unrivaled distribution system that enables its portfolio of more than 125 owned, licensed and partner brands to be available nearly everywhere people shop and consume beverages. With a wide range of hot and cold beverages that meet virtually any consumer need, KDP key brands include Keurig®, Dr Pepper®, Green Mountain Coffee Roasters®, Canada Dry®, Snapple®, Bai®, Mott’s® and The Original Donut Shop®. The Company employs more than 25,000 employees and operates more than 120 offices, manufacturing plants, warehouses and distribution centers across North America.

Benefits built for you: Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/Females/Protected Veterans/Disabled

Candidates must be able to pass a background check and drug test, as applicable for the role.


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