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Senior Operations Manager

Williamson, New York Job ID 100624 Job Category Supply Chain Job Level Sr Manager Position Type Full-Time

Senior Operations Manager

The SR Production Manager is responsible for the Safety, Quality, Delivery and Productivity for our high-speed, high-volume manufacturing department. This includes organizing and directing manufacturing activities across shifts including providing leadership, direction and facilitation of Production Supervisors and Teams in close coordination with Maintenance, Quality ,Planning and Warehousing to achieve operational goals.

Shift and Schedule: This position will be working 1st Shift. Flexibility to work overtime and weekends as necessary.  

Compensation:This is an exempt, salaried position paid on a biweekly cycle. Compensation is flexible and determined by the candidate's experience level.

Position Responsibilities

  • Establish a proactive safety culture of zero incidents while promoting and ensuring the completion of safety trainings and programs.
  • Direct all departmental related activities to ensure the timely execution of the production schedule to meet production and service goals through day-to-day execution.
  • Manage departmental quality requirements ensure food safety and product quality.
  • Create the basis for continuous improvement and employee empowerment by ensuring that standardized work and processes are followed, needed adjustments are implemented and the area is compliant with safety and 5-S requirements.  Develop a plan to progress the TPM program based on the KDP playbook.
  • Determines optimum staffing model for the line operations. Provide effective cross training and development for a flexible workforce.
  • Promote team engagement and morale adhering to KDP values. Ability to generate enthusiasm, commitment, and performance from others in the quest to develop high performance teams.
  • Have a track record of successful continuous improvement initiatives and results, with a focus upon lean manufacturing and 5S.  Lead and support Focused Improvement events to ensure expected OEE is met/exceeded.
  • Lead site incident management (with support from Corporate QEHS) with regards to food safety, environmental compliance and safety. Examples include FDA Recall, OSHA and EPA notifications.
  • Communicate goals and objectives, apply company policy, coach, administer discipline, and ensure positive employee relations. Build bench strength through active development of direct reports.
  • Well organized, high energy, data driven, and results oriented.

Metrics to manage

  • Safety: Recordable Rate, Near miss, Training completion % 
  • Quality: Yield %; # of Quality holds
  • Delivery: Completion of schedule
  • Productivity: Cases/Labor Hour, OEE

Ensure high performance results of your team by:

  • Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
  • Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
  • Embracing diverse perspectives to foster innovation, learning from both successes and failures
  • Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations

Total Rewards

  • $123,300 - $185,700. Placement within the salary range will be determined by experience and other factors

Where Applicable:  

  • Benefits eligible day one!! 
  • Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement 
  • Annual bonus based on performance and eligibility



  • Bachelor’s degree preferred; technical degrees (Engineering/technology) preferred. Others considered with relevant experience.
  • 5 years of experience in a management/supervisory role in a manufacturing environment
  • Experience with lean, kaizen/six sigma events and driving lean transformation with proven results and in a manufacturing environment (5S, Autonomous Maintenance, Visual Factory Management, and leading Kaizen events)
  • Computer skills including Excel, PowerPoint, and ability to understand basic statistics.
  • Demonstrated work experience of team building and development
  • Self-starter, able to work with minimal supervision.
  • Strong time management skills.
  • Strong oral and written communication skills.
  • Able to handle multiple and conflicting priorities.

Company Overview

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! 
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us? 
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop.  We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.


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