Operations Manager
Spartanburg, South Carolina Job ID 108823 Job Category Supply Chain Job Level Manager Position Type Full-TimeShift: D2: 6:30AM - 7:00 PM 2/2/3 schedule
The Spartanburg operation is a state-of-the-art coffee roasting and pod packaging facility in addition to hosting a full beverage distribution center. Spartanburg is the largest KDRP manufacturing and distribution location. The site will operate on the foundational principles of TPM (Total Productive Maintenance); leverage the principles of Lean manufacturing and harness the power of Highly Effective Teams. All associates at the Spartanburg site will have accountability to both a functional business unit in addition to the full site operation. The site will run on first-in-class enterprise IT and manufacturing execution systems with highly automated processing, packaging, and material movement equipment.
As a Operations Manager, you will be expected to lead and inspire teams of highly skilled, highly engaged employees and support a “team of teams” and mini-Business Unit approach that will enable our employees to achieve extraordinary results. You will provide oversight and guidance to a team of 30+ production associates and work collaboratively across all functions to streamline efficiency of production, optimize cost per unit, and deliver world class safety, quality, and delivery performance. Working within a highly automated TPM-based environment, crew leaders will enable disciplined execution of standardized processes through leader standard work and layered process audits, while teaching and facilitating structured problem-solving techniques and processes to drive waste out of the system and promote a culture of continuous improvement.
Responsibilities:
- Deliver best-in-class performance across the balanced Scorecard
- Deliver upon the site safety goal of zero injuries by leading, promoting and supporting safety culture through behavioral safety observations, facilitation of safety meetings, completion of regular safety audits and visible leadership moments, enforcement of lock-out/tag-out program, and 100% completion of all safety and regulatory training
- Achieve zero-defect performance and improve the customer experience by leading a right first-time approach to all production, conducting layered process audits to ensure all quality processes are being followed, and leading Root Cause Corrective Action efforts when defects do occur
- Work collaboratively with maintenance, quality, material handling and distribution center to reduce unplanned downtime and increase machine availability through the establishment and sustainment of autonomous and preventive/predictive maintenance SOPs and TPM programs
- Lead cross-functional focused improvement initiatives to streamline material flow and improve equipment efficiency to increase capacity and reduce operating expenses
- Facilitate mini-Business Unit Structure (mBU) and Support Highly Effective Team model in a TPM-based Environment
- Lead 30+ associates through full employee cycle, including interviewing, hiring, and training to coaching, performance management, development, and recognition.
- Provide leadership and support to operations teams in support of site operational meeting cadence (production planning, TPM Starpoint, mini-Business Unit, site leadership, and employee meetings)
- Carries out leadership responsibilities in accordance with the organization's TPM and Highly Effective Team Principles, policies and applicable laws.
Total Rewards
- Placement compensation range may vary depending on experience, skills, and other factors
- Benefits eligible day one!!
- Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
- Annual bonus based on performance and eligibility
Requirements
- Bachelors degree from accredited University in Engineering, Operations Management, Supply Chain, or Business preferred
- Five years of experience applying hands-on knowledge of concepts, practices and procedures in manufacturing or equivalent environment
- Minimum five years of experience in a leadership role supporting 10+ associates in a Lean environment
- Competency in Microsoft Office Suite and experience with SAP or similar manufacturing data systems
- Ability to spend significant time standing on the manufacturing floor with some frequency of computer work
Keys to success in this role include skills, knowledge and behaviors in the following areas:
- Strong people and process leadership skills
- Confidence, integrity and an autonomous mindset with the ability to work independently and strive to win, even in challenging environments
- Ability to comprehend and follow work instructions and calibrate instrumentation
- Team-player attitude with well-developed interpersonal skills and comfort in a cross-functional, multi-cultural environment.
- Mechanical orientation with the ability to solve problems and implement change
- Strong communication and writing skills and ability to conduct root-cause analysis and implement corrections
- Ability to develop and execute operational plans to develop team and achieve site results
- Strong time-management skills and ability to handle multiple conflicting priorities
- Experience with lean, kaizen/six sigma events and driving lean transformation with proven results and in a manufacturing environment (5S, Autonomous Maintenance, Planned Maintenance, visual management, and leading Kaizen events)
Company Overview
Keurig Dr Pepper (NASDAQ: KDP) is a modern beverage company with a bold vision built to deliver growth and opportunity. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
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