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Director, Sales Operations and Transformation

Rogers, Arkansas; Frisco, Texas Job ID 105724 Job Category Sales Job Level Director Position Type Full-Time
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A successful Keurig Dr Pepper (KDP) Director of Sales Operations & Transformation candidate is a results oriented, strategic thinker that will lead KDP Direct Store Delivery (DSD) Operations Execution and Transformation initiatives, encompassing KDP’s DSD brand portfolio at Walmart. The Director will serve as a key member of the KDP Walmart Leadership Team who contributes to the overall strategic direction of KDP brands and team members. This role demands a collaborative thinker with strong business planning and strategic selling, as well as excellent communication skills. Ultimately, this leadership role owns team results on volume, revenue, and profit by owning the connection point between the National Retail Sales Team and our DSD Route to Market partners. This individual consistently demonstrates KDP values and competencies, builds a high-trust and high-performing culture. Critical also to the success of this role is the partnership they must create with the broader organization.

The ideal can be based at our sales office in Rogers, AR or at HQ in Frisco, TX

What you will do:

  • Lead, coach, and develop a team to deliver top-notch execution and achieve operational excellence
  • Drive decision-making that will lead to enhancements and process improvements
  • This individual sets strategic direction & vision for the team focused on operational excellence & effectiveness, creating proactive solutions to achieve display execution goals, day one minute one innovation launches, & customer OPD metrics
  • Collaboration/Alignment with Key Stakeholders including NRS Sales, DSD Sales Operators, Supply Chain, and Headquarter Commercial teams to implement and achieve initiatives aligned with our Walmart DSD annual business plan
  • Develop and maintain strong relationships with key stakeholders, including KDP Cross-functional partners and Walmart HQ & Field Operations Leaders
  • Drive the evolution of KDP’s DSD Transformation initiatives, ensuring KDP is in lockstep with Retailer’s End to End Transformation Roadmap
  • Monitor execution results, market trends, and adapt strategies to achieve KDP’s strategic growth imperatives
  • Serve as the Centralized Hub for all communication from the KDP Walmart Team to KDP DSD Field Operations
  • Manage and mentor a team of Sales Operations professionals, fostering a culture of customer obsession, inclusion, agility, and learning
  • Grow Employee Engagement & Inclusion

Requirements

  • Bachelor’s Degree preferred
  • 10+ years of leadership experience in positions of increasing responsibility
  • Strong leadership skills with the ability to inspire and motivate teams
  • Commitment to the company's values and competencies, including a focus on customer satisfaction, innovation, and operational excellence
  • Data Analytics & Strategic Insights- Leverage relevant external insights (industry, competitors, category, brand, channel, consumer, and account) to develop a strategic agenda that drives focus, results, & share growth behind the KDP portfolio strategy
  • Project Management – executing a project from start to finish ability to communicate long-term vision and shorter-term opportunities through clear & simple messages
  • Judgment - Ability to proactively identify business opportunities and deliver innovative solutions to address business needs. Strong analytical rigor that drives results-orientation
  • Influence – ability to leverage internal and external relationships to drive strategic agenda, alignment, and capabilities development for the team
  • Must be completely PC proficient, able to develop his/her own oral and visual presentations, possess strong excel/ data management skills and impactful general correspondence
  • Demonstrated leadership skills, exhibiting a high degree of drive and energy and the ability to consistently produce results
  • Ability to travel when necessary – approximately 30%

Successful candidates will also demonstrate these additional qualifications:

  • Strongly prefer Walmart and/or Sam’s experience, or experience in another “Fortune 500” company within the Consumer-Packaged Goods, Beverage, or related industries
  • Experience working in a Direct Store Delivery environment
  • General Manager / Next Level Mindset – sees the bigger picture – driven to produce results beyond the role
  • Well organized, disciplined planner, and implementer

Company Overview

 

Keurig Dr Pepper (NASDAQ: KDP) is a modern beverage company with a bold vision built to deliver growth and opportunity.  We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! 

 

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us? 

 

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop.  We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. 

 

Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. 

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