conseiller(ère) en gestion de l’invalidité| Advisor, Disability Management

Requirements

Disability Management Advisor

7260 Saint-Urbain, Montreal

3 days on site

permanent, full-time

Under the supervision of the Mgr, HR operations, the Disability Management Advisor main responsibility will be to ensures optimal management of disability files based on best practices and sets up winning conditions to promote a sustainable and harmonious return to work for the employee and his team.

• Ensure the medico-administrative management of the disability claims by developing different strategies base on to the complexity level of the disability files.
• Partner with the Sr Workers Compensation Analyst to develops proactive and innovative action plans for each file and ensures their implementation.
• Develop and maintain a benevolent approach with employees on disability.
• Liaise with employees, HRBPs and managers, regarding disability claims’ status, medical appointments, prognostics and any policy or procedure clarifications.
• Contribute to the successful returns to work by coordinating intervention strategies, reintegration, and rehabilitation plans, in collaboration with all stakeholders (managers, employees, claim Specialist, insurance group provider).
• Ensure confidentiality in the processing and retention of the employee’s medical information.
• Liaise with the HRBPs to determine the best approach for all the related labor relation issues.
• Develop KPIs related to medical leaves to facilitate decision making.
• Collaborate with the Sr Workers Compensation Analyst and other HR team members in the identification, development and implementation of continuous improvement project related to disability management.

Minimum Requirements

• Bachelor’s degree with a minimum of 2-3 years of experience handling medical claims.
• Proficient in Microsoft Office / Word / Excel / PowerPoint and ability to learn specialized programs specific to the profession.
• Demonstrated ability to be a self-starter, highly organized, detail-oriented, and accurate.
• Must be able to regularly exercise discretion, handle conflict and be firm when required.
• Strong attention to detail; demonstrating attentiveness to all aspects of a task or process, and accuracy.
• Proven problem-solving skills; able to identify important aspects of a problem, gather appropriate information, determine potential causes, and specify alternative solutions.
• Excellent communication and interpersonal skills to engage with diverse population of employees, managers, upper management, physicians and outside vendors in a respectful manner, via telephone, written communications or electronic media and handle conflicts and disagreements constructively.
• Proficient multi-tasking capabilities; able to prioritize multiple competing priorities while remaining compliant with policies and delivering against deadlines.

Keurig Dr Pepper Canada is a leading multi-national beverage company, with offices all over the world and across Canada.  From coast to coast, Keurig Dr Pepper Canada offers a beverage for everyone, for every occasion and for all Canadians. Because of the global and national scope of the role we are recruiting for above, as well as the cross functional needs required of this role, we have determined that French & English language (written and spoken) are required. We have further evaluated that the English knowledge already required from other employees is insufficient for the performance of the duties requiring the knowledge of English and that the number of positions for which we require such knowledge is the smallest possible to ensure the effective accomplishment of our mission. 

Company Overview

Keurig Dr Pepper (NASDAQ : KDP) est une entreprise de boissons moderne ayant une vision audacieuse qui vise à offrir croissance et opportunité.  Nous opérons avec un modèle d'affaires différencié et un portefeuille de marques de classe mondiale, alimentés par une équipe talentueuse, engagée et ancrée dans nos valeurs. Chez KDP, nous travaillons avec de grandes et passionnantes marques de boissons ainsi que le système d'infusion de café une tasse à la fois no 1 en Amérique du Nord, et nous prenons plaisir à le faire! 

Ensemble, nous avons créé une entreprise chef de file dans le domaine des boissons en Amérique du Nord, qui offre des boissons chaudes et froides à grande échelle. Quel que soit votre domaine d'expertise, chez KDP, vous pouvez faire partie d'une équipe fière de ses marques, de ses partenariats, de son innovation et de sa croissance. Aimeriez-vous vous joindre à nous? 

Nous nous efforçons d'être un employeur de choix, en offrant une culture et des opportunités qui permettent à nos quelque 28 000 employés de grandir et de se développer. Nous offrons de solides avantages sociaux qui appuient votre santé et votre mieux-être, et qui assurent votre bien-être personnel et financier. Nous offrons aussi à nos employés des programmes conçus pour vous permettre d'améliorer votre croissance et votre développement professionnels, et ce, tout en nous assurant que vous vous sentez valorisés, inspirés et appréciés au travail. 

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! 

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us? 

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop.  We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.