Vice President, Managed Services & Operations

The Vice President, Managed Services & Operations is a critical executive leadership role responsible for driving enterprise growth, operational excellence, and strategic partnership development across KDP’s Managed Services and Non-Commercial channels. This leader will oversee a portfolio of key strategic partners including managed services organizations, group purchasing organizations, transportation and travel channels, and other national non-commercial accounts.

The Vice President will serve as a senior leader within the organization, providing strategic direction for sales, customer operations, and cross-functional execution while ensuring alignment with KDP’s long-term growth objectives.

This role is accountable for delivering volume, revenue, operating margin, profit, and market share growth through the development and execution of multi-year customer strategies, joint business plans, and commercial operations initiatives. The Vice President will establish and maintain executive-level relationships with strategic customers and partners, positioning KDP as a preferred growth partner while anticipating market trends and evolving customer needs.

Key Responsibilities:

• Develop and execute a comprehensive Managed Services and Operations strategy that drives sustainable growth across strategic customers, managed services providers, group purchasing organizations, transportation and travel segments, and other non-commercial channels.
• Lead and negotiate enterprise agreements, contract renewals, pricing strategies, and trade investment plans that balance customer value creation with profitability objectives.
• Own and deliver financial performance, including volume, net revenue, operating margin, forecasting, budgeting, and annual operating plan commitments. Identify risks and opportunities to accelerate growth and improve profitability.
• Build and maintain executive-level relationships with customer leadership teams, strategic partners, bottlers, distributors, and key stakeholders to strengthen KDP’s position within the marketplace.
• Lead cross-functional collaboration across Commercial, R&D, Sales, Finance, Revenue Growth Management, Operations, Supply Chain, Marketing, and Route-to-Market teams to ensure flawless execution and achievement of business objectives.
• Drive distribution expansion, portfolio growth, equipment strategies, and operational initiatives that improve customer service, efficiency, and execution across channels.
• Lead, develop, and inspire a high-performing team, creating a culture of accountability, collaboration, inclusion, and continuous improvement while building leadership capabilities for future growth.
• Establish performance metrics and governance processes that ensure customer objectives, operational priorities, and strategic growth initiatives are successfully delivered.
• Represent KDP at industry events, customer forums, and executive meetings while maintaining awareness of competitive activity, emerging trends, and market dynamics.

• Salary range $218,800 - $410,000
• Actual placement within the compensation range may vary depending on experience, skills, and other factors
• Benefits, subject to elections and eligibility: Medical, Dental, Vision, Disability, Paid Time Off, 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
• Annual bonus based on performance and eligibility
• Long-term incentive equity based on eligibility

• Bachelor’s degree required; advanced degree preferred.
• 12+ years of progressive leadership experience within Foodservice, Consumer Packaged Goods, Beverage, Managed Services, National Accounts, Operations, or related commercial functions, including significant people leadership responsibility.
• Demonstrated success leading large-scale customer portfolios, enterprise partnerships, contract negotiations, and strategic growth initiatives.
• Strong financial acumen with experience managing P&L performance, forecasting, trade investment, and profitability targets.
• Proven ability to influence executive stakeholders, manage complex cross-functional organizations, and drive organizational change.
• Expertise in customer strategy, commercial operations, route-to-market execution, category management, and strategic planning.
• Willingness to travel as business needs require.

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, A&W®, Peñafiel®, GHOST®, 7UP®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single‑serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet. ​

We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.​

Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth. Will you join us?​

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law

A.I. Disclosure: 

KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles.  AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members.  If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp.com in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line in order for your email application to be considered.