Sales Technology Analyst

The Sales Technology Analyst will focus on commercial business tactics and strategies to implement technology improvements that support KDP initiatives. This role will function as a support on technology initiatives for KDP, while working to advance the development of additional tools to support sales and improve customer relationships. This position facilitates collaboration among various cross-functional teams, ensuring that the implemented tools align with KDP’s strategic business objectives.

Drive Team Engagement through Training Sessions and Collaboration

• Facilitate Salient training sessions. Develop and facilitate training classes (virtual and in person) for new and existing Salient users.
• Cross-functional collaboration to enhance system functionality
  • Sales Effectiveness initiatives and digital tools
  • RGM reporting and POP dimension maintenance
  • Non-Frontline Requests for brand teams, ISO, and FFS/IC
• Analyze current processes to identify gaps/areas for improvement. This will include partnering with stakeholders to understand project details and requirements. Researching, testing, and analyzing data to provide insights & recommendations. Developing timelines and deliverables. Project support and implementation. Process documentation and end user training.
• Partner Brand Support
  • Salient license management and training.
  • Brand integration with HQ teams.
  • Partner Salient Dashboard Mgmt. – collaborate with Commercial team.
• SAP Master Data analysis. Validate to Margin Minder and discuss gaps with Master Data team.

Salient Margin Minder System Administrative Support

• Monitor and manage Salient Queue in Service Now
• Act as backup for Salient Admins during PTO, business travel, etc.
• Maintain and Setup Salient User Admin Tool
• Daily management of Service Now tickets assigned to the Salient Helpdesk Queue. Includes contacting requestors, resolving issues, and closing tickets in a timely manner.
• Transfer Salient knowledge to enable the ability to complete some of the duties listed below.
  • Server management – access rights for users.
  • Back-end table management (i.e., Small Format CMA, Branch Hierarchy, DSS Mapping).

Reporting Tools to Track Key Margin Metrics and Drive Growth

• Manage and create Global Bookmarks that provide insights to drive favorable mix (product, package, etc.)
• SF CMA Compliance. Annual Small Format CMA Dashboard maintenance and Small Format CMA Global Collection and Bookmark management in SIM (Salient Interactive Miner).

• 4+ years of DSD Sales and/or Frontline CPG experience.
• 1+ year of experience in an analytical sales/sales support role.
• 3+ years of experience with Microsoft Office Suite
• 3+ years of experience with sales software/systems (i.e., CRM, Salient Margin Minder, Salesforce).

Keurig Dr Pepper (NASDAQ: KDP) is a modern beverage company with a bold vision built to deliver growth and opportunity.  We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! 

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us? 

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop.  We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. 

Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.