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Director, Workers Compensation

Frisco, Texas Job ID 98211 Job Category Human Resources Job Level Director Position Type Full-Time

Director, Workers Compensation – Field Sales, Delivery and Warehouse Operations

Are you ready to join a growing, dynamic company? Keurig Dr Pepper is a modern beverage company, with more than 125 brands people know and love. We challenge the usual and always push beyond the expected. We are building a culture that is our competitive advantage – one that is growth focused, change resilient, collaborative, innovative, nimble, diverse and inclusive. 

Are you ready to do impactful work?  You’ll coach and mentor leaders. You’ll create and implement ambitious workers compensation strategies. You’ll play an important leadership role in our guiding our employee health & safety experiences. You’ll work collaboratively with business partners, Employee  Health & Safety, Risk and the field HRBPs to deliver solutions that propel the business forward.

Are you ready to grow? Here’s what will make you successful at KDP! We love passionate, courageous leaders who work with agility and are excited by new challenges. You’ll need consulting and influencing skills, a team-first, entrepreneurial spirit, business insight and analytical capability, and a heart for supporting the needs of our employees. 

Will you be the next member of our talented team? If you’re ready, here’s more about the job! 

As a Director, Workers Compensation, you will use business and technical knowledge to identify areas of workers compensation and safety trends within the organization. You will investigate, develop, and analyze possible solutions, make recommendations, including impacts, and implement aligned solutions. You will partner with leaders to develop overall organizational goals and structure and create a robust Workers Compensation strategy to support improving the health of our employees while achieving our business goals. You will also ensure consistent and equitable application of WC practices and procedures and partner with leaders on all aspects of WC policies and procedures. You will identify best practices and improvement areas for business effectiveness by leveraging external resources and internal partners, and you will employ project management skills to bring these improvements to life. You will leverage organizational savvy to initiate and influence strategic business priorities. 

You will report into the VP Human Resources and sit on the DSD HR Leadership Team, while leading a team of Workers Compensation professionals.  You will lead all efforts to manage the US Workers Compensation program for KDP’s Director Store Delivery business unit, primarily comprised of field sales, delivery (DOT) and warehouse employees.


  • Develop and refine current employee experience when they file a Workers Compensation claim.
  • Re-imagine the experience to enable a more robust, transparent and easy process for employees, leaders and HR Business Partners.
  • Partner with Risk organization, people leaders and HR business partners to better define roles & responsibilities.
  • Develop multi year plan to reduce claims activity.
  • Develop immediate better experience to driver great return to work opportunities.
  • Evaluate accident reports, ensuring the timely processing of medical bills and temporary total disability benefits; review medical reports, witness statements, department investigation results and other documentation. Compile facts and data regarding accident reports and filed cases.
  • Lead a team of WC professionals to support employees through the Workers’ Compensation process.
  • Facilitate Leave of Absence, FMLA, ADA and the interactive process, as needed.
  • Work with business, HR and Legal teams on staff members (temporary and employee) leaving and returning from a Workers Compensation leave of absence and determining appropriate accommodations.
  • Consult with adjustors and defense counsel regarding facts of the injury.
  • Reimagine and Implement corporate-wide return to work/transitional duty programs.
  • Participate in periodic claim reviews.
  • Analyze claim trends to develop recommendations for improved safety and claims management efforts and support EH&S initiatives.
  • Collaborate with KDP stakeholders, (i.e., EH&S, Risk Management, HR and Legal).
  • Ensure high performance results of your team:

    • Foster a culture of trust and wellbeing that prioritizes the team and values employee contributions.
    • Drive a shared vision with clear goals and accountability, supported by regular conversations to maximize talent.
    • Embrace diverse perspectives to foster innovation, learning from both successes and failures.
    • Establish a safe environment where team members are motivated, heard, and aligned with clear expectations.

Total Rewards

  • Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
  • Annual bonus based on performance and eligibility


Education & Experience

  • Bachelor's Degree in Safety Management, Occupational Safety Environment and Health, Loss Prevention or related field preferred or a combination of education and equivalent work experience
  • A minimum of 10 years of progressive experience in Workers Compensation or Employee Health & Safety roles within fast-paced and matrix organizations
  • A minimum of three to five (3-5) years managing company workers' compensation programs.
  • Experience working in unionized work environments
  • Excellent working knowledge of legal and regulatory requirements that govern worker health and safety (i.e., FMLA, OSHA, Cal-OSHA, DOT, HAZMAT, etc.)
  • Analytical ability to collect and synthesize large quantities of data, tell the story and formulate recommendation based on data trends and insights
  • Demonstrated progressive experience leading and developing high performing teams, successfully motivating and influencing the work of others
  • Advanced skills using Microsoft Office Suite (Work, Excel, PowerPoint, Outlook, Teams)
  • Experience in the Consumer Packaged Goods, Distribution and/or Manufacturing industry is highly preferred

Successful candidates will also demonstrate these additional qualifications

  • Proven ability to understand business goals and then design & implement new approaches, policies and procedures to affect continual improvements in business objectives, productivity and development of the WC function within the company
  • Proven bias for action as evidenced through proactive, innovative and value-creating solution implementation
  • Proven ability to navigate ambiguity within a complex, dynamic and rapidly changing business environment
  • Proven ability to seamlessly transition between strategic thinking and tactical execution
  • Proven ability to prioritize the most impactful work amidst multiple competing priorities
  • Success in creating & driving effective and positive employee and labor relations for large populations of hourly employees in a distribution and / or manufacturing environment
  • Success in leading and managing projects, some of which are large-scale, cross-functional, and require strong stakeholder management and alignment

Our offer

Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. The breadth and depth of our family of brands makes it possible for us to offer a variety of dynamic and exciting career opportunities across the country. We provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. 


Come on our journey and grow your career with us!


Relocation eligible for non-local candidates

Company Overview

Keurig Dr Pepper (NASDAQ: KDP) is a modern beverage company with a bold vision built to deliver growth and opportunity.  We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! 


Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us? 


We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop.  We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. 


Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. 


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