VP Sales Operations

Vice President, Sales Operations 

Are you a bold, strategic leader ready to make a lasting impact at one of North America’s most iconic beverage companies? Keurig Dr Pepper is seeking a dynamic Vice President of Sales Operations to lead our warehouse and delivery operations across the business unit, driving growth, operational excellence, and team development.

As the VP of Sales Operations, you’ll be the architect of our regional execution strategy—translating business priorities into action and results. You’ll lead with vision and precision, overseeing all aspects of Delivery Operations, Warehouse Management, Logistics, and Supply Chain. Your mission: to elevate performance, standardize processes, and build a culture of continuous improvement.

You’ll partner closely with Sales, Supply Chain, Finance, HR, and Marketing to ensure alignment across functions and deliver a seamless customer, consumer, and employee experience. Your leadership will shape the future of our Direct-Store-Delivery (DSD) and B2C routes to market, fueling the growth of our diverse portfolio of brands.

Key Accountabilities:

• Lead High-Performing Teams
  • Inspire, coach, and develop teams to deliver best-in-class execution and operational excellence.
  • Guide annual planning in alignment with national DSD Sales and Operations leadership—setting SMART goals, strategies, and sales plans.
  • Champion decision-making that drives innovation and process improvement.
  • Build bench strength by identifying top talent, providing ongoing feedback, and supporting career development and progression.
  • Reinforce positive leadership behaviors to elevate team performance and drive change.
• Foster Engagement & Inclusion
  • Partner with local leadership to cultivate a culture of engagement and inclusion—especially among our hourly frontline workforce.
  • Collaborate with Talent Acquisition to ensure our teams reflect the diversity of our communities, customers, and consumers.
  • Encourage participation in Employee Resource Groups to strengthen belonging and connection.
• Drive Operational Excellence
  • Set the strategic vision for operational effectiveness across warehouse and delivery operations.
  • Align cross-functional teams—Sales, Operations, and Supply Chain—to execute with precision.
  • Lead Annual Operating Plan (AOP) development and execution.
  • Partner with Network Optimization to streamline warehouse and distribution routes.
  • Support new business and acquisition initiatives.
  • Reduce waste and meet break/shrink/obsolescence goals on a cost-per-case basis.
  • Optimize labor costs through Warehouse University principles and deployment of the Warehouse Self Assessment tool.
• Collaborate Across the Enterprise
  • Work hand-in-hand with business unit sales leaders to optimize customer service and delivery.
  • Build strong relationships with Sales & Marketing teams across channels—Fountain Foodservice, Warehouse Direct, Packaged Beverages, Cola/ISO Systems, Managed Services, and Convenience.
  • Partner with Brand Marketing, Category Management, Market Research, Finance, and Demand Planning to mitigate risks and align on priorities.
• Champion Continuous Improvement
  • Lead a culture of continuous improvement across operations.
  • Collaborate with Network Optimization to deliver measurable gains in productivity and efficiency.
  • Coach leaders and frontline teams to improve daily performance.
  • Resolve routing and delivery challenges while ensuring pick accuracy exceeds 99.8% through full Voice Pick execution and checklist compliance.
• Ensure Safety & Compliance
  • Lead DOT compliance efforts for delivery operations.
  • Partner with EHS teams to embed a safety-first mindset across all locations and field operations.
  • Drive reductions in injuries and vehicle accidents.
  • Manage SAFE system cases with thorough investigations, root cause analysis, and corrective actions.

The ideal candidate is a proven operations leader with a strong track record of driving safety improvements, leading continuous improvement initiatives, and delivering exceptional cost and performance results. You’re a confident communicator—equally comfortable presenting to regional and local leadership teams as you are engaging with frontline employees.

You bring deep expertise in Warehouse, Inventory, and Delivery Management, and a solid understanding of Department of Transportation (DOT) regulations, Environmental Health & Safety (EHS) standards, and the Food Safety Modernization Act (FSMA). Your hands-on experience with Material Handling Equipment (MHE), warehouse capacity planning, loading and delivery operations, and logistics principles like FIFO positions you to lead with precision and impact. 

• Salary Range: $218,000 - $300,000
• Actual placement within the compensation range may vary depending on experience, skills, and other factors
• Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
• Annual bonus based on performance and eligibility

Experience:

• 15+ years of progressive leadership experience, with a strong record of success in Warehouse, Distribution, Supply Chain, and Delivery Operations.
• Proven ability to lead in unionized and non-union environments, with deep understanding of frontline workforce dynamics.
• Experience in Consumer Packaged Goods (CPG), B2C, Retail, and Distribution is highly valued
• Strong knowledge of DOT, Federal/State EHS, OSHA, and FSMA compliance standards.
• Hands-on experience with Material Handling Equipment (MHE), warehouse capacity planning, loading and delivery operations, and logistics principles including FIFO.

Competencies:

• Data Analytics & Strategic Insights
  • Leverages data and customer/consumer understanding to shape clear, actionable strategies.
  • Applies external insights—industry trends, competitive landscape, channel dynamics—to drive focus and results across the KDP portfolio.
• Project Management
  • Executes complex projects from concept to completion.
  • Communicates long-term vision and short-term priorities with clarity and simplicity.
• Judgment
  • Proactively identifies business opportunities and delivers innovative, results-driven solutions.
  • Applies analytical rigor to support sound decision-making and performance improvement.
• Influence
  • Builds strong internal and external relationships to align stakeholders and drive strategic agendas.
  • Develops team capabilities through collaboration, coaching, and empowerment.

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us?

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.