Quality Engineering Lead

Quality Engineering Lead

As the Quality Engineering Lead you will supervise and provide day to day support to a team of Technicians to ensure production schedules are met. The Quality Engineering Lead will be involved in leading experiments for product, packaging/line qualifications, analyzing/solving quality problems, preparing procedures, and training.  You will perform food safety and quality control audits to ensure production of products and processes are consistent with established standards.  You will promote and support Keurig Dr Pepper’s Continuous Improvement efforts and initiatives.

Shifts & Schedule: This full-time position will be supporting our 1st shift.  Additional flexibility to work overtime is a plus.

What you will do:

• Provide leadership and direction to QA Techs by managing the workload, training and employee relations issues.
• Ensure quality and food safety initiatives to link product development, manufacturing, process improvement with customer expectations are maintained.
• Ensure plant is “inspection ready” in compliance with requirements in preparation for third party, partner, regulatory, and certification audits.
• Manages the collection, analysis and reporting of performance and product conformance quality data to inform production department managers on status and priorities of quality issues.
• Support training of Quality Teams and Plant personnel in their QC process to ensure the proper performance to Keurig Dr Pepper Quality testing procedures, Quality policies and compliance with KDP and customer specifications (i.e., Quality Manual).
• Perform audits and Quality tests with operations and QA staff to address quality related issues.
• Audit production processes to record, document, and evaluate consistency to customer and Keurig Dr Pepper specifications and validation of corrective actions over time.
• Develop and maintain quality information records and reports to adequately communicate production capabilities and quality issue priorities and status, with regular reporting.
• Problem solve, troubleshoot and resolve quality issues – utilizing quality tools (cause and effect, process mapping, statistical methods, etc.) with the ultimate goal being implementation of effective corrective actions.
• Monitor production QC performance to ensure that labeling, product information and product packaging satisfies Keurig Dr Pepper and/or customer specifications.
• Helps facilitate dispositions/resolutions to daily production quality issues as needed.
• Use and maintain quality databases (design, create, import, export, query, report, analyze)
• Ensure the staff is aware of their responsibility to report food safety, quality and regulatory compliance with authority to initiate action
• Responsible for ensuring the production of a safe, wholesome and quality product and requires trained designees when applicable.
• Ensures proper traceability of products, ingredient intake and applying FIFO practices
• Performs other duties as requested by management.
• Follow all Keurig Dr Pepper policies and procedures.

• Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
• Annual bonus based on performance and eligibility

• BS degree in Engineering or equivalent
• 3+ years’ experience in support of development and production of consumer goods in a global setting are highly desired
• HACCP and FSSC Certified
• Previous experience in a consumer product quality and food production environments
• Good working knowledge of statistical analysis and problem-solving tools
• Effective interpersonal, communication, planning, problem solving, and organizational skills
• Continuous improvement mindset
• Self-motivated and experienced in dealing with ambiguity while performing critical project steps
• Experienced in defining project prioritization and flexible to shift project focus upon business decisions
• Proficient in MS Word, Excel, and Power Point
• Familiarity with software packages such as, TeamCenter, Confluence, LIMs, are desirable

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! 

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us? 

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop.  We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.