Quality Engineer I

The Quality Engineer I – Field Quality & Analytics, occupies a key role in the Quality Engineering – Appliance department, to support Field Quality team and continuous improvement activities across our products and/or processes. This role is ideal for recent graduates or early‑career professionals who are passionate about quality, data analysis, and problem solving. The Quality Engineer will work closely with manufacturing, engineering, and operations teams to ensure products meet internal and customer quality standards.   

What you will do:

• Help drive failure and root cause analysis on electromechanical appliance systems
• Work closely with the Product, Engineering and Contract Manufacturer teams in support of identifying and correcting issues underlying customer complaints/returns
• Work closely with Contract Manufacturers to ensure fixes are cut in timely and accurately.
• Work closely with data analytics, internal testing and customer care teams to assess reasons for returns
• Support new Accessory launches
• Coordinate and execute corrective action and preventive action (CAPA/8D) process
• Evaluate current hardware and software test methods, propose and implement additional testing to current product platform
• Present and review data/reports related to specific issues to peers and executives
• Establish standard procedure formats and maintain library of QC protocol documents that can be readily used by other teams as required
• Foster working relationships amongst partners to promote quality, robustness, and reliability.
• Up to 10% domestic and international travel required

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Salary Range: $55,700 - $80,000
• Actual placement within the compensation range may vary depending on experience, skills, and other factors
• Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
• Annual bonus based on performance and eligibility

• BS degree in Engineering or equivalent 
• 0-2 years’ experience in support of development and production of consumer goods in a global setting are highly desired
• Previous co-op or internship experience in a consumer product quality role is highly desired
• Familiarity  with electronic/ electrical circuits and knowledge of controller /user interface applications  are desirable 
• Effective interpersonal, communication, planning, problem solving, and organizational skills in a global environment
• Continuous improvement mindset
• Self-motivated and experienced in dealing with ambiguity while performing critical project steps
• Experienced in defining project prioritization and flexible to shift project focus upon business decisions
• Proficient in MS Word, Excel, Visio and Power Point. 
• Familiarity  with software packages such as JMP, TrackWise, TeamCenter, Confluence, Jira, are desirable

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us?

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure: 
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp.com in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.