Workers Compensation Analyst

Responsible for the effective administration of Company workers’ compensation policies and procedures and ensures compliance with all State and Federal laws as it relates to Workers’ Compensation, FMLA, ADA, and other leave of absence protections following work-related injuries.

Key Responsibilities

• Oversees the day-to-day administration of the Company Workers’ Compensation Program for multiple states within designated business unit
• Partners with business leaders and key stakeholders to identify preventative opportunity areas
• Assesses all new claims and immediately engage in those that are serious, questionable, or lost time
• Monitors and maintains appropriate contact with all managers and employees on workers’ compensation ensuring timely return to work
• Partners with claims adjusters, nurse case managers, EHS, Risk Management, managers, and employees and works with team to develop claims strategy
• Recommends procedure, policy, manual and training enhancements based on knowledge, experience, and feedback from stakeholders
• Maintains confidentiality of sensitive information
• Participates in special projects as needed in support of the Company Workers’ Compensation Program
• Follows up with all employees, managers, and timekeepers, TPA, and medical offices regarding workers’ compensation appointments, light duty status and any policy or procedure clarifications
• Arranges and follows up on physician, physical therapy, and diagnostic testing appointments for employees
• Responsible for the effective development, administration, and roll-out of the Company Transitional Duty Program within business unit
• Coordinates with doctors, claim administrator, field management, etc. in managing the application of the transitional modified duty program
• Maintains appointment logs and track restricted duty and lost time metrics for cases within designated business unit
• Acts as a liaison between the injured team member, claim administrator and the Company to ensure all eligible benefits are provided to the injured team member
• Knowledge of OSHA regulation

• Bachelor’s degree with a minimum of 3-5 years of experience handling workers’ compensation claims or a Master’s degree with a minimum of 1-3 years of experience handling workers’ compensation claims
• Proficient in Microsoft Office / Word / Excel / PowerPoint and ability to learn specialized programs specific to the profession
• Demonstrated ability to be a self-starter, highly organized, detail-oriented, and accurate
• Must be able to regularly exercise discretion, handle conflict and be firm when required
• Strong attention to detail; demonstrating attentiveness to all aspects of a task or process, and accuracy
• Proven problem-solving skills; able to identify important aspects of a problem, gather appropriate information, determine potential causes, and specify alternative solutions
• Excellent communication and interpersonal skills to engage with diverse population of employees, managers, upper management, physicians, attorneys, and outside vendors in a respectful manner, via telephone, written communications or electronic media and handle conflicts and disagreements constructively
• Proficient multi-tasking capabilities; able to prioritize multiple competing priorities while remaining compliant with policies and delivering against deadlines

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us?

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.