Program Manager

Program Manager, Ingredient Supplier Quality (Coffee)

What you will do:

• Own the supplier quality program for ingredient suppliers, including supplier onboarding, qualification, verification, compliance monitoring, and ongoing approval management.

• Lead the onboarding and qualification of new suppliers and changes to existing suppliers in partnership with Quality, Food Safety, R&D, and Procurement.

• Design and execute supplier verification programs, including audits, documentation review, risk assessments, and performance checks.

• Monitor supplier compliance with quality, food safety, and regulatory requirements, and address gaps through corrective actions and follow-up.

• Maintain and govern supplier approval status, ensuring suppliers meet requirements to be added to and remain on the Approved Supplier List.

• Manage supplier performance by analyzing trends, driving continuous improvement, and partnering with Procurement to review scorecards and supplier outcomes.

• Investigate supplier nonconformances, lead root-cause analysis, verify corrective actions, and ensure sustainable resolution.

• Serve as the business’s raw material expert, translating food safety and quality policies, regulations, and agency guidelines into clear supplier requirements and internal guidance.

• Monitor emerging food safety risks that could affect raw materials or finished products and incorporate findings into supplier risk assessments and quality programs.

• Support manufacturing operations by providing supplier quality and quality assurance expertise across the Enterprise.

What you must have:

• Bachelor’s degree in Food Science, Food Technology, Engineering, or a related field.

• 6+ years of experience managing food safety and quality systems in the beverage or raw materials industry, such as powders, flavors, water, coffee, or dairy.

• Working knowledge of GFSI standards, FDA regulations, HACCP principles, and PCQI requirements.

• Experience with food manufacturing processes, including process controls, sanitation, environmental controls, and microbiology.

• Experience leading regulatory compliance, audit readiness, and corrective action follow-through.

• Strong written and verbal communication skills & ability to influence cross-functional stakeholders and manage complex projects.

• Strong analytical skills with the ability to interpret data and communicate insights clearly.

• Ability to travel domestically and internationally.

• Lead auditor experience across recognized food safety or quality standards.

• Experience in large-scale beverage or food processing environments.

• Experience building quality capability and strengthening quality culture across teams.

• Experience contributing to strategic planning and leading process improvement initiatives.

• Coffee or ingredient supplier quality experience.

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, A&W®, Peñafiel®, GHOST®, 7UP®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single‑serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth. Will you join us?

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure: 
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles.  AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members.  If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp.com in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line in order for your email application to be considered.