Director, Culture and Engagement

The Director, Culture & Engagement is the architect of the employee experience at KDP, building the energy, connection, and pride that power performance. You’ll set the enterprise culture and engagement strategy and turn it into action through high-impact programs: enterprise listening, ERGs, internal social engagement, onboarding culture content, and company-wide initiatives that make employees feel seen, heard, and valued, ultimately creating an environment where everyone can thrive and contribute their best work. This is a high-visibility role that works both at altitude and on the ground, shaping the strategy, advising senior leaders, and driving crisp, consistent execution that helps our employees live out our KDP culture day to day.

This position is a hybrid role based in Frisco, TX, with in-office work from Tuesday to Thursday and remote work on Monday and Friday.

Core Responsibilities

• Strategy & Leadership Advisory
  • Own KDP’s enterprise culture and engagement strategy, aligned to values, leadership expectations, and business priorities.
  • Advise senior leaders and HRBPs on culture trends, engagement risks, and opportunities.
  • Translate strategy into clear priorities, roadmaps, and measurable outcomes.
• Listening, Insights & Engagement Programs
  • Lead enterprise engagement surveys, listening efforts, and lifecycle surveys (onboarding, exit) that work for our field, frontline, and corporate roles, from design and governance to communications and follow-through.
  • Partner with HRBPs and leaders to determine best practices and turn insights into focused priorities and realistic action plans.
  • Track themes and trends over time to guide leadership decisions and culture investments.
  • Design and deliver enterprise engagement programs and campaigns that build connection, growth, and inclusion.
  • Own enterprise employee recognition (including years-of-service milestones), ensuring a consistent, meaningful experience.
• Employee Resource Groups & Inclusive Culture
  • Ensure ERGs stay employee-led and authentic, while aligning priorities to the business.
  • Partner with the Inclusion & Engagement Leadership Team and executive sponsors to advance KDP’s inclusive culture.
  • Provide strategic oversight and operational governance for the ERG ecosystem, including leader and sponsor effectiveness.
• Channels, Communications & Team Enablement
  • Own engagement strategy for internal culture platforms (e.g., Workvivo), ensuring they drive connection, recognition, and storytelling for our frontline and corporate populations.
  • Partner with Communications and HR to activate leaders and teams on platforms and through culture moments.
  • Lead and develop a high-performing Culture & Engagement team, balancing strategic thinking with strong execution.
  • Set clear priorities, roles, and ways of working across the team.
  • Manage key vendor relationships and the Culture & Engagement budget.

What Success Looks Like

Success in this role means building the culture KDP needs to deliver on our business objectives and helping leaders understand (and own) what it takes to create it every day. You’ll turn engagement and listening data into clear stories and focused actions people actually see and feel, while strengthening the ERG ecosystem with the right governance, energy, and connection to the business. Ultimately, employees should consistently feel heard, connected, and proud to be part of KDP.

• Salary range: $155,500 - $200,000
• Actual placement within the compensation range may vary depending on experience, skills, and other factors
• Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
• Annual bonus based on performance and eligibility

• 8–10+ years of experience in culture, engagement, employee experience, or related HR roles
• Proven experience leading enterprise-wide programs and influencing senior leaders
• Strong executive presence and communication skills with the ability to balance empathy, credibility, and challenge
• Experience successfully executing engagement surveys, listening strategies, and translating insights into action
• Demonstrated success leading teams and complex, cross-functional work with multiple stakeholders

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, A&W®, Peñafiel®, GHOST®, 7UP®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single‑serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth. Will you join us?

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure: 
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles.  AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members.  If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp.com in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.