Warehouse Lead in Allentown, PA at Keurig Dr Pepper

Date Posted: 11/12/2020

Job Snapshot

Job Description

Warehouse Lead

The Warehouse Lead is responsible for shipping, receiving, returns, carrier relations, order management, product management and customer service.  Assumes prompt, accurate, and systematic handling of finished goods and raw materials orders while providing outstanding customer service.

Shift & Schedule:

This is a full time position working an alternating schedule on either 1st or 2nd shift (6pm to 6am OR 6am to 6pm).

Position Responsibilities

  • Accurately handle all transactions which in many cases are legal documents
  • Assign drivers to doors to be loaded and unloaded
  • Assign material handlers to load the trucks 
  • Direct 5S warehouse activities by fork lift operators.
  • Ensure compliance with safety codes, policies and procedures of the Company and Standards established by Office of Safety and Health Administration
  • Execute new approaches/procedures to effect continual improvements in the efficiency and effectiveness of the department and services performed
  • Lead a team of warehouse workers
  • Responsible for the direction, coordination and evaluation of all distribution activities for assigned Forklift Operators
  • Ensure accurate deliveries and excellent customer service
  • Lead the planning and scheduling of company products to maximize  performance metrics opportunities and minimize downtime and excessive overtime
  • Lead Forklift Operators performance and support the corrective action process
  • Lead the team to ensure Forklift Operators are well maintained and that related repairs and safety issues are addressed in a timely manner
  • Ensure that optimal inventory levels of full goods are maintained in order to fulfill daily sales needs
  • Deliver site safety goal of zero injuries
  • Use TPM processes to drive zero equipment downtime.
  • Interaction with AGV’s (Automated Guided Vehicles)
  • Update SAP using a RF scanner and a laptop for received and outbound materials
  • Will support Shipping and Receiving function



  • High School Diploma or General Equivalency Diploma (GED) preferred
  • 2 year logistics, or shipping and receiving experience
  • 2 year working knowledge of Microsoft Word and Excel
  • 2 year experience with an automated warehouse management systems such as SAP or a similar ERP.
  • 1 year of previous Lead experience in a delivery/distribution warehouse preferred
  • 1 year of sit down forklift operation experience preferred
  • Experience with coordinated operation of AGV’s (Automated Guided Vehicles) preferred

            Keys to success in this role include skills, knowledge and behaviors in the following areas:

  • Confidence, integrity and an autonomous mindset with the ability to work independently and strive to win, even in challenging environments
  • Ability to comprehend and follow work instructions and calibrate instrumentation
  • Team-player attitude with well-developed interpersonal skills and comfort in a cross-functional, multi-cultural environment.
  • Mechanical orientation with the ability to solve problems and implement change
  • Strong communication and writing skills and ability to conduct root-cause analysis and implement corrections



Company Overview & EEO Statement

Keurig Dr Pepper (KDP) is a leading coffee and beverage company in North America with dual headquarters in Burlington, MA and Plano, TX, with annual revenue in excess of $11 billion. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. The Company maintains an unrivaled distribution system that enables its portfolio of more than 125 owned, licensed and partner brands to be available nearly everywhere people shop and consume beverages. With a wide range of hot and cold beverages that meet virtually any consumer need, KDP key brands include Keurig®, Dr Pepper®, Green Mountain Coffee Roasters®, Canada Dry®, Snapple®, Bai®, Mott’s® and The Original Donut Shop®. The Company employs more than 25,000 employees and operates more than 120 offices, manufacturing plants, warehouses and distribution centers across North America.

Benefits built for you: Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/Females/Protected Veterans/Disabled

Candidates must be able to pass a background check and drug test, as applicable for the role.