Sustaining Engineering Manager in Burlington, MA at Keurig Dr Pepper

Date Posted: 1/8/2020

Job Snapshot

Job Description

The Sustaining Engineering Manager will be responsible for sustaining all mass production appliances in one of Keurig Dr Pepper Appliance families. The Sustaining Engineering Manager will manage a team of Project Engineers and Quality Engineers to meet or exceed quality targets, achieve cost objectives, and release product line variants according to the family product roadmap.

This position will be hands on and will require individual contribution as well as mentoring direct reports to be able to consistently deliver high quality work. The Sustaining Engineering Manager is the main point of contact for the business for sustaining products in the family and will periodically report out to family and department leads on their status. The Sustaining Engineering Manager will maintain the backlog of projects, prioritize the backlog based on business impact, assign resources, and maintain development schedules and block change plans.  The Sustaining Engineering Manager will be responsible for making sure all appropriate lessons learned are available for review by the New Product Development teams.

What you will do:

  • Manage a team of engineers to support quality improvements and model line extensions.
  • Develop quality improvement plans for family products based on feedback from returns, reviews, and manufacturing reports, supported by data analytics.
  • Interface with manufacturing and supplier partners.
  • Be responsible for all engineering changes including technical content, validation plan and reports, and documentation accuracy.
  • Work with 3rd party logistics for all quality issues, such as holds, inspections, and rework.
  • Create and present reports on quality and brewer cost targets for the leadership team.
  • Drive product improvements into new products through internal platform teams, based on field performance.
  • Up to 10% domestic and international travel and off hours calls and meetings with global partners


What you must have:

  • Bachelor’s in an Engineering discipline
  • 8+ years of professional experience in a relevant industry.
  • 2+ years of experience managing teams.
  • Previous experience managing projects or programs with internal and external resources.
  • Ability to maintain timelines and budgets across multiple partners.
  • Familiarity with Lean and a continuous improvement mindset.
  • Experience using 3D modeling tools such as Solidworks.
  • Good understanding of product documentation and PLM.
  • High volume consumer product design experience.
  • Design for Six Sigma practices including Root Cause Analysis, 8D, A3, Design of Experiments, etc.
  • Understanding of statistics as applicable to high volume product design and manufacture. Experience with JMP is a plus.
  • Ability to present technologies and status of development projects to management and stakeholders.
  • Demonstrated record of making critical decisions that positively impact the course of the organization.
  • Excellent oral and written communication skills

Company Overview & EEO Statement

Keurig Dr Pepper (KDP) is a leading coffee and beverage company in North America with dual headquarters in Burlington, MA and Plano, TX, with annual revenue in excess of $11 billion. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. The Company maintains an unrivaled distribution system that enables its portfolio of more than 125 owned, licensed and partner brands to be available nearly everywhere people shop and consume beverages. With a wide range of hot and cold beverages that meet virtually any consumer need, KDP key brands include Keurig®, Dr Pepper®, Green Mountain Coffee Roasters®, Canada Dry®, Snapple®, Bai®, Mott’s® and The Original Donut Shop®. The Company employs more than 25,000 employees and operates more than 120 offices, manufacturing plants, warehouses and distribution centers across North America.

Benefits built for you: Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/Females/Protected Veterans/Disabled

Candidates must be able to pass a background check and drug test, as applicable for the role.