Supplier Quality Engineer II in Singapore at Keurig Dr Pepper

Date Posted: 5/20/2020

Job Snapshot

Job Description

In this position, the Supplier Quality Engineer II – will be responsible for driving the consistent manufacturing & Quality Control processes across all contract manufactures & Suppliers. The Engineer will need to have in depth knowledge of the following:

  • Experience with key manufacturing processes on mechanical, electro-mechanical and electrical
  • Professional who can drive improvement at third party manufactures (leadership & command skills)
  • Ability to communicate in English and Chinese (Malay & Thai will be advantage) clearly and liaises with US manufacturing, quality, and engineering teams
  • Knowledge of Six Sigma and APQP
  • Understanding of reliability analysis and application to electronics

The engineer will be based in Asia and report to the Global Procurement & Category Manager; however, the engineer will support US based manufacturing and quality team. This matrix position will require the candidate to be excellent in written and oral communication in English and Mandarin. This position will require both a collaborative nature and ability to influence across organizational lanes at Keurig and in the field.

Essential Duties and Responsibilities:

  • New Supplier Qualifications
  • Apply lean and continuous improvement principles to electronics manufacturing
  • Provide technical support and guidance in the developing contract manufactures & Suppliers
  • Assist in developing PFMEA, dynamic control plans, and root cause analysis with manufacturing partners as required
  • Aid third party manufactures in problem solving and root cause analysis
  • Participate programs with third party manufactures and apply DFM and DFT to manufacturing processes in order to scale risk to new products and perform corrective actions.
  • Participate in new product launches at multiply sites while working as part of a cross functional team.
  • Monitor and drive continuous improvement to ongoing high volume production.
  • Apply quality & manufacturing knowledge to ensure manufacturing processes are performed in conformance to Keurig standards
  • Assist in performing periodic contract manufacture and vendor audits and assessments
  • Ability to communicate across different cultures and languages with to direct disparate parties to a third common ground of understanding
  • Support development and implementation of reliability test protocol at contract manufactures
  • Support development of systems level dashboards across contract manufactures
  • Test and troubleshoot sub-systems functional requirements, hardware and software interfaces
  • Document validation & verification failures based on requirements and test cases
  • Inspire others to share acquired knowledge and can take a supportive role during technical discussions
  • Liaise with other functions to successfully contribute to the organization’s goals


  • MS in Mechanical/Manufacturing or Electrical / Optical Engineering
  • High ability to speak fluent English, Mandarin and Malay (Thai language will be advantage)
  • Familiar with ISO 9001, ISO 14001, TS-16949, ISO 27001
  • Understanding of UL, CSA, ETL, CE, and TUV requirements as they apply to manufacturing
  • Knowledge of Six Sigma, Reliability Theory, and Theory of Constraints
  • Manufacturing & Quality Control Experience – 10 years minimum
  • Product launch leader experience (experience working collaboratively across multi-disciplinary team bringing product to market)
  • Solid understanding of DOE and regression methods coupled with strong understand of the effects of variance in product and manufacturing systems
  • Experience in reliability methods and failure mode analysis (DFMEA, PFMEA)
  • Cross over experience in product design, reliability, and quality
  • Familiar with statistical process control software such as Minitab or JMP
  • Strong quantitative and analytic skills; capable of translating findings into business actions
  • Excellent ability to lead guide and lead teams in a collaborative environment
  • Ability to present written and verbal presentation to engineering and manufacturing senior management

Company Overview & EEO Statement

Keurig Dr. Pepper is reimagining how beverages can be created, personalized, and enjoyed, fresh-made in homes and workplaces. We are a personal beverage system company revolutionizing the beverage experience through the power of innovative technology and strategic brand partnerships. With an expanding family of more than 100 beloved brands and more than 600 beverage varieties, our Keurig® beverage systems deliver great taste, convenience, and choice at the push of a button. As a company founded on social responsibility, we are committed to using the power of business to brew a better world through our work to build resilient supply chainssustainable productsthriving communities, and a water-secure world.