HRIS Operations Product Owner in Plano, TX at Keurig Dr Pepper

Date Posted: 5/16/2020

Job Snapshot

Job Description



HRIS Operations Product Owner

This HRIS Operations Product Owner role is a highly motivated, bold champion of change that leverages blended technical acumen and HR functional expertise to proactively operationalize process excellence while driving innovation. This role combines hands-on execution with leveraging unique analytical problem-solving skills and a systems-thinking approach to achieve operational excellence in a fast-pace, rapidly changing, and results-oriented organization.  This role thrives on challenge and complexity, placing the Team First and proactively seeking opportunities to Deliver Big, Think Bold, and Be Fearless and Fair.

What you will do:

  • Support organizational transformation initiatives and projects by utilizing your extensive technical experience in cloud-based systems, such as Workday, and middle ware (e.g. Mulesoft).
  • Utilize your experience with HR enterprise architecture systems to support organizational design, projects and initiatives.
  • Leverage your comprehensive knowledge of HR practices and experience to conceptualize, evaluate, design, and deliver operations strategies and processes necessary to support projected business growth.
  • Identify, collaborate with, and lead organizational business partners/stakeholders (e.g. Human Resources, Finance, and Payroll) to define and document technical and functional requirements meticulously. 
  • Apply lean six sigma and / or Rapid Continuous Improvement (RCI) methodologies to support the execution of structured projects and processes.
  • Demonstrated successful application of Agile and Scrum Product Owner methodology, tools, and best practices
  • Solicit, identify, and develop process improvement initiatives to simplify and streamline day-to-day HR business operations using your previous experience in  
  • Champion continuous improvement and lead process-improvement initiatives to manage the implementation of both business processes and technical solutions. 
  • Define new processes to drive continuous improvement and change initiatives.
  • Maintain direct contact with key stakeholders, working with them to create and document processes to improve workflows and minimize points of friction.
  • Partner with senior business leaders and stakeholders across functions to analyze existing processes and identify opportunities to improve and optimize current operations.
  • Foster positive relationships with customers and stakeholders within the business and maximize the value of those relationships to drive cross-functional operations.
  • Develop required process and delivery documentation and report status to key stakeholders.
  • Coordinate with different teams to foster exchange of ideas and provide cross-team learning opportunities.
  • Be comfortable working in a high volume, fast-paced, rapidly changing, results-oriented work environment
  • Be well organized, able to prioritize work, manage time effectively, and follow through on commitments
  • Be experienced in effective change management techniques and implementation
  • Possess broad knowledge covering multiple Human Resources functions
  • Ability to uphold safety standards, participate in continuous process improvement on the job, and follow our best practices
  • Ability to get along with others, be punctual, and follow instructions
  • Ability to follow Keurig Dr Pepper policies and procedures as well as our operating principles
  • Anticipate to travel up to 25%

Requirements and Qualifications

The HRIS Operations Product Owner is a critical position with many responsibilities. It is imperative to have a diverse skill set, including:

  • Bachelor’s degree in Computer Science, Information Systems Management, Human Resources Management, Business Management, or related degree field from an accredited college or university required; graduate degree a plus
  • PMP® Certification strongly preferred or equivalent
  • Scrum Product Owner Certification strongly preferred or equivalent
  • 2+ years’ Workday HCM experience preferred
  • 5+ years' experience in an information systems or HRIS organization, required
  • 3 years' experience in process improvement and documentation, required
  • Consultant and delivery management expertise strongly preferred. 
  • Microsoft Office Suite experience required
  • Adaptability- ability to respond quickly to a shifting reality and adjust initiatives and priorities according to the variety of functions and projects
  • Analytical, critical-thinking ability – which is key to evaluate broad impacts of work, processes and change management
  • Systems-thinker- which is key to addressing top-level concerns and finding the solution and best path forward from all of the available data
  • Adept problem-solver – the desire to resolve issues and move forward, especially in ambiguity at a fast pace, with the objective to conduct root-cause analysis for the purpose of resolution and continuous improvement
  • Interpersonal skills – high emotional intelligence with an ability to effectively communicate with both executives and staff employees
  • Team-player, team-builder – desire to work with others as a part of a motivated team in a role that wins together and is committed to service before self
  • Curiosity and strong initiative- an energetic self-starter with a keen desire to accomplish organizational objectives with responsibility and accountability
  • Energetic and intense focus- positivity and dedication to the implementation of best practices through adaptability, quality assurance, and measurable change initiatives.
  • Change Champion- positive motivating force with deep understanding of technical and operational processes and lean principles, which allows for assessment of areas for improvement
  • Strong judgment - finding the best solution to organizational dilemmas

Company Overview & EEO Statement

Keurig Dr Pepper (KDP) is a leading coffee and beverage company in North America with dual headquarters in Burlington, MA and Plano, TX, with annual revenue in excess of $11 billion. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. The Company maintains an unrivaled distribution system that enables its portfolio of more than 125 owned, licensed and partner brands to be available nearly everywhere people shop and consume beverages. With a wide range of hot and cold beverages that meet virtually any consumer need, KDP key brands include Keurig, Dr Pepper, Green Mountain Coffee Roasters, Canada Dry, Snapple, Bai, Mott's and The Original Donut Shop. The Company employs more than 25,000 employees and operates more than 120 offices, manufacturing plants, warehouses and distribution centers across North America.

Benefits built for you: Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/Females/Protected Veterans/Disabled

Candidates must be able to pass a background check and drug test, as applicable for the role