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Quality Assurance Supervisor

Ottumwa, Iowa Job ID 97008 Job Category Supply Chain Job Level Supervisor Position Type Full-Time

**Relocation Assistance Available 

Looking for a fresh start? A company help grow your skillset and advance your career? Apply Today! We are happy to speak with you about your experience and how you may be a fit within our teams. Lots of exciting things are happening at KDP and we'd love for you to be a part of it! Want to see more? Click the link to visit our website to view some awesome, short clips and information to show you what we're all about KDP Company Overview. You may also view all of our current openings on our Careers Page: KDP Careers - Ottumwa, IA

Shift & Schedule: This position will support our 2nd Shift on a Monday-Friday schedule. Flexibility for additional coverage outside of these hours, including potential weekends and/or holidays, is also required.

Compensation: This is a full-time, exempt, and salaried position paid bi-weekly. Salary is flexible and determined by candidate's experience level. 

Quality Supervisor

The Quality Supervisor is responsible for supporting and maintaining the Food Safety and Quality Programs. This role will supervise the Quality Department staff to ensure KDP is positioned to produce perfectly safe food/beverage products as defined by FSMA, Six Sigma Quality performance, and 100% compliance to all FDA and GFSI requirements. Collaborate with site leadership to establish and lead processes that achieves high standards of safety, quality, productivity, cost control, and high employee engagement.

Position Responsibilities

  • Assumes a shared role as a safety champion that inspires team members to embrace and be accountable for personal safety. Ensure a safe and orderly working environment, free of slip/trip hazards; maintain compliance to meet/exceed all site and regulatory requirements
  • Understanding of GMP, HACCP, FSMA, Safe Quality Food Principles, Food Defense Principles & Quality Management Systems.
  • Assist in development, execution and improvement of all Quality Assurance and Food Safety Programs, Policies and Procedures.
  • Support execution of a strong CAPA (Corrective Action / Preventive Action) program that drives site improvement in Quality and Regulatory Compliance.
  • Ability assist with managing departments operating budget, including but not limited to Headcount, Compensation, Material & Supplies, Repair & Maintenance, and Professional Fees.
  • Understand and apply moderately complex mathematical concepts, to include statistics, in support of continuous improvement and statistical process control efforts
  • Define problems, collect data, establish facts, analysis quality data and draw valid conclusions to solve problems, improve customer and consumer satisfaction, and improve and simply process. 
  • Support new product, new materials, and new supplier projects and qualifications, working with R&D, Procurement, and Corporate Quality change processes.
  • Provide daily dispositions and resolutions to production quality issues. Coordinate actions related to vendor quality issues, including processing of vendor claims.
  • Support the continual monitoring of all products during manufacture to assure conformance to established product specifications.
  • Provide the necessary technical support to the plant in the areas of processing, packaging and ingredient evaluation.  
  • Participate in the planning, organization and implementation of special projects.
  • Well organized, high energy, data driven, and results oriented.

Ensure high performance results of your team by:

  • Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
  • Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
  • Embracing diverse perspectives to foster innovation, learning from both successes and failures
  • Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations

Total Rewards

  • Benefits eligible day one!!
  • Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
  • Annual bonus based on performance and eligibility



  • Bachelor Degree from accredited University preferred (Food Science, Microbiology, Biology, Chemistry, Food Engineering or related field of study) or equivalent amount of relevant Quality experience (3-5 years) working in a manufacturing environment
  • 2 years of experience as a Quality Lead or Supervisory role within a manufacturing environment preferred
  • Food, Beverage, Pharma, or Consumer Goods industry experience preferred
  • Must be available to work any shifts, weekends and overtime as dictated by business needs
  • Knowledge and application of TPM, Lean Six Sigma, and/or Kaizen best practices preferred
  • Continuous Improvement mindset, along with ambitions for personal professional development long-term is required
  • Excellent written, oral and presentation communication skills (plant, management, regulators, customers)

Company Overview

Keurig Dr Pepper (NASDAQ: KDP) is a modern beverage company with a bold vision built to deliver growth and opportunity.  We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! 


Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us? 


We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop.  We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. 


Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. 


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