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Employee Relations Coordinator

Northlake, Illinois Job ID 98944 Job Category Human Resources Job Level Individual Contributor Position Type Full-Time

Are you ready to join a growing, dynamic company? Keurig Dr Pepper is a modern beverage company, with more than 125 brands people know and love. We challenge the usual and always push beyond the expected. We are building a culture that is our competitive advantage – one that is growth focused, change resilient, collaborative, innovative, nimble, diverse and inclusive. 

Are you ready to do impactful work? You’ll coach and mentor leaders. You’ll create and implement ambitious people strategies. You’ll play an important leadership role in our diversity & inclusion efforts. You’ll work collaboratively with business partners and Centers of Excellence to deliver solutions that propel the business forward.

Are you ready to grow? Here’s what will make you successful at KDP! We love passionate, courageous HR leaders who work with agility and are excited by new challenges. You’ll need consulting and influencing skills, a team-first, entrepreneurial spirit, business insight and analytical capability, and a heart for supporting the needs of our employees. 

Will you be the next member of our talented team? If you’re ready, here’s more about the job! 

As an Employee Relations Coordinator, you will work with more senior Human Resources professionals to support various policies, programs and processes and are responsible for the resolution of employee relations issues, such as conflicts, disputes, and disciplinary matters, with fairness and consistency in a timely manner. You will help managers and employees with general HR questions, and you will provide general administrative support to the HR team, including research and reporting needs.

Your Responsibilities will include:

  • Support HR Business Partners in their day-to-day activities (e.g., employee first point of contact and intake, letters, presentations, headcount management tracking, invoice/expense management, updating organizational charts, file management, updating HR policies, etc.).
  • Assist with employee relations intake, investigative fact-finding and preparation of responses.
  • Respond to employee and union representative inquiries and maintain and process time-sensitive records.
  • Provide advice for labor and employee relations related matters to operations managers and HR partners to ensure the alignment of business and labor strategies.
  • Research employee data in Workday, SAP, and Kronos, and generate ad hoc reports upon immediate request of management.
  • Assist in ensuring HR policies and practices are communicated and adhered to within the assigned business unit.
  • Support with performance management including maintaining and updating employee files.
  • Coordinate and facilitate activities related to KDP's New Employee Orientation Program.
  • Coordinate and organize the logistics for training sessions.
  • Assist with the management of small to medium special projects and perform other duties as needed.
  • Provide customer service that instills trust in KDP, and always maintain confidentiality.
  • Travel may be required

Total Rewards

  • Salary Range: $18.37 - $29.04 per hour
  • Actual placement within the compensation range may vary depending on experience, skills, and other factors
  • Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement


Education & Experience:

  • Bachelor’s Degree in Human Resources, related field or professional experience equivalent
  • 2+ years’ experience in Labor / Employee Relations in a multi-contract, complex union environment OR 2+ years' experience as a paralegal supporting employment law related activities highly preferred
  • Proven background in dealing with sensitive and timely employee and union issues
  • Advanced skills using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)

Successful candidates will also demonstrate these additional qualifications:

  • Proven bias for action as evidenced through proactive, innovative and value-creating solution implementation
  • Proven ability to navigate ambiguity within a complex, dynamic and rapidly changing business environment
  • Proven ability to prioritize the most impactful work amidst multiple competing priorities
  • Effective communication in both verbal and written forms in a timely manner (e.g., emails, reports, policy inquiries, employee intake interaction, filing, returning calls and texts same day, etc..)

Company Overview

Keurig Dr Pepper (NASDAQ: KDP) is a modern beverage company with a bold vision built to deliver growth and opportunity.  We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! 


Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us? 


We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop.  We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. 


Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. 


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