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Sales Operations Manager

Nashville, Tennessee Job ID 101837 Job Category Other Job Level Manager Position Type Full-Time

Sales Operations Manager- Nashville, Tennessee

Are you ready to join a growing, dynamic company? Keurig Dr Pepper is a modern beverage company, with more than 125 brands people know and love. We challenge the usual and always push beyond the expected. We are building a culture that is our competitive advantage – one that is growth-focused, change-resilient, collaborative, innovative, nimble, diverse and inclusive.  

Are you ready to do impactful work?  You’ll coach and mentor leaders. You’ll create and execute ambitious business and people strategies. You’ll play an important leadership role in our diversity & inclusion efforts. You’ll collaborate with other cross-functional leaders to implement and DELIVER BIG on KDP’s business objectives.  

Are you ready to grow? Here’s what will make you successful at KDP! We love passionate, courageous leaders who work with agility and are excited by new challenges. You’ll need to have a team-first mentality, strong customer centric and influencing skills, an entrepreneurial spirit, business insight and analytical capability, and a heart for supporting the needs of our team members.   

Will you be the next member of our talented team? If you’re ready, here’s more about the job!  

As an Operations Manager, you will be responsible for the overall direction, guidance, and safety of multiple locations. You will put the health and safety of our team members first while assisting KDP in reaching our productivity and efficiency goals. You will lead and execute continuous improvement initiatives across cross-functional teams and projects, report on progress, make recommendations and support implementation. You will help foster our ONE KDP culture and environment by providing leadership, communication and performance management for your onsite people managers and team members, to enable the growth and development of our people and organization.      

Your Responsibilities will include:

  • Lead and manage diverse working teams including talent selection, leadership development, career coaching, and supervision of multiple departments/buildings.
  • Develop team to solve day-to-day operational issues to reach short- and long-term performance goals while fostering a working environment of urgency, integrity and trust.
  • Administer company policies, practices, and adherence to standard operating procedures, which includes enforcing and maintaining safety, food safety and environmental policies and procedures.
  • Effectively utilize data to manage through various situations and display high emotional maturity when analyzing people impacts.
  • Engage and collaborate with internal partners and functions to meet customer demands and provide high quality customer service.
  • Regularly flex between hands on tactical and strategic work as necessary.
  • Effectively manage difficult situations and assess the best solutions when impacting people, customers, and cost.
  • Apply change management experience while also explaining change effectively to frontline associates

Total Rewards

  • Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
  • Annual bonus based on performance and eligibility


  • High school diploma or general equivalency diploma (GED) with 5 years’ experience in a distribution center / DSD Warehouse environment OR a Bachelor’s Degree in Business, Supply Chain Management, Logistics, or related field with 3 years’ experience in a distribution center / DSD Warehouse environment
  • Prior people leadership experience in a distribution center or operations environment
  • Advanced skills using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)

Company Overview

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! 
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us? 
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop.  We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.


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