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Manager, eCommerce

Burlington, Massachusetts; Seattle, Washington Job ID 99632 Job Category Marketing Job Level Manager Position Type Full-Time

Keurig Dr Pepper (KDP) is looking for a highly motivated, analytically minded professional to join its eCommerce National Retail Sales Team

The Manager, eCommerce plays a valuable role in leading Amazon and eBay Marketplaces, Wayfair and supports the broader team by providing strategic, consultative category guidance to deliver market growth for Keurig Dr Pepper & our eCommerce Retail Partners. This individual will conduct high quality analysis, synthesizing multiple data sources to generate insights and actionable recommendations, while leveraging effective communication & influencing skills to orchestrate action within the operational realities of key external retailer environments.

This is position is based at our offices in Burlington, MA or Seattle, WA.

What you will do:

  • Develop and cultivate business relationships with key external retailer contacts (Wayfair) that establish KDP as the indispensable partner for all category management needs.
  • Develop Amazon Marketplace and eBay Marketplace strategy and execution by conducting promotional activity analytics, managing inventory, and maintaining catalog across both platforms.
  • Develop & deliver fully integrated point of sale analytics, consumer, shopper, category, and marketplace insights and trends to guide our strategic choices and tactical executions, to drive market-leading growth for the short and long term.
  • Manages our team's new item setup, product catalog maintenance, monthly forecasting, and weekly brand tracking and reporting.
  • Actively monitor, and optimize customer experience on-site, through Amazon’s Vendor/Seller Central ticket submission and coordination with the KDP Digital Shelf team
  • Instills trust in their teammates and business partners and has a strong track record of delivering results. They will also be efficient and comfortable with large data sets to generate insights and should have extensive experience creating and managing reports and analyses.
  • Role requires an individual who can work autonomously in a demanding and ambiguous environment, with strong attention to detail and exceptional organizational skills. This candidate must be highly organized and be a team player to be effective in the role and deliver results.
  • Leverage critical thinking and problem-solving skills to recognize and anticipate issues and opportunities by elevating analyses beyond reporting and translate insight into retail action.

Total Rewards

  • Salary range: $91,300 - $132,000
  • Actual placement within the compensation range may vary depending on experience, skills, and other factors
  • Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
  • Annual bonus based on performance and eligibility


  • Bachelor’s Degree required, MBA a plus
  • A minimum of 3+ years of business experience in Consumer-Packaged Goods (CPG) with a focus on category management (mandatory), business analytics and/or shopper insights
  • Experience in eCommerce Sales (Vendor Central, Seller Central, Partner Home) and/or analytical sales support and driving customer-facing dialogue and initiatives.
  • Exceptional communication skills – verbal, written & presentation and follow-through
  • Strength in leveraging facts and insights to build compelling stories with actionable recommendations.
  • Superior drive for results with demonstrated ability to build indispensable, collaborative partnerships with the customer and internal business partners, across functional teams.
  • Capability to develop and influence strategies and tactics at both retailer and manufacturer, vertical and horizontal.
  • Experience handling unique challenges with a nimble, and solution minded approach to effectively get things done across vastly different customers with different strategies and routes to market.
  • Extensive experience understanding, utilizing, and employing syndicated data to drive internal and external wins through sales and share growth. Encompassing such data sources as: IRI / Circana, Nielsen, Numerator, and retailer-specific point of sale (POS), etc.
  • Highly skilled in Microsoft Office Suite (Excel, PowerPoint) and data visualization software (Power BI, Tableau).

Company Overview

Keurig Dr Pepper (NASDAQ: KDP) is a modern beverage company with a bold vision built to deliver growth and opportunity.  We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! 


Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us? 


We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop.  We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. 


Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. 


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