Strategic Account Manager in Boston, MA at Keurig Dr Pepper

Date Posted: 1/15/2020

Job Snapshot

Job Description

As the Strategic Account Manager, you will be responsible for selling company coffee, brewing systems and accessories in the Convenience Store channel. You will report to the Director of Sales and will be a key member of the Business Development Team. You will represent the company to retailers and distributors, and the channel / your area of responsibility to the company, in all sales-oriented activities. Given that you will own a broad range of products, your retention and growth of the account will have a strategically significant impact on the success and growth of the company. Success in Convenience Stores is fundamental to Keurig Dr Pepper's (KDP's) overall plan to drive household penetration of the Keurig system. In order to achieve your objectives, you must utilize strategic thinking to create joint business plans, influence internal stakeholders, and solve highly complex customer challenges.

What you will do:

  • Effectively develop and communicate specific programs, pricing and contract details to Convenience Store (Retailers/KAD – Keurig Authorized Distributors) and KDP stakeholders
  • Manage and maintain contractual agreements with each KAD and Convenience Store retailer by engaging appropriate stakeholders and following the prescribed process
  • Maintain cross-functional internal and external relationships
  • Hold external quarterly business meetings and bi-weekly check-ins
  • Partner with customers on category management and joint business planning, leveraging joint multifunctional teams from both supplier and account
  • Demonstrate strong strategic sales and negotiation skills
  •  Utilize strong communication with all stakeholders regarding customer, channel and industry insights and competitive trends
  • Create Annual Operating Plan (AOP), measured by growth of Key Performance Indicators (KPIs)  Effectively manage trade systems and dollars
  • Proactively share best practices with peers
  • Lead & coordinate retail level activity


What you must have:

  • Bachelor's degree and minimum 10 years of experience preferred, or Master's degree and minimum 9 years of experience preferred.
  • Prefer experience in Fortune 500 company, or in the Consumer Packaged Goods, Beverage, Small Appliance or related industries.
  • Prefer experience selling in Convenience channel of trade and executing/selling in Foodservice program
  • Experience successfully developing sales plans and executing via an effective sales strategy.
  • Demonstrated success in launching and selling products to retail customers.
  • Demonstrated leadership skills, exhibiting a high degree of drive and energy and the ability to consistently produce results.
  • Innovative and creative thinker and problem solver who can manage the details without losing sight of the goal.
  • Well organized, disciplined planner and implementer.
  • Strategic thinker with strong negotiation and communication skills.
  • Must be completely PC proficient, able to develop his/her own oral and visual presentations, spreadsheets and general correspondence.
  • Ability to travel up to 50%.


Company Overview & EEO Statement

Keurig Dr Pepper (KDP) is a leading coffee and beverage company in North America with dual headquarters in Burlington, MA and Plano, TX, with annual revenue in excess of $11 billion. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. The Company maintains an unrivaled distribution system that enables its portfolio of more than 125 owned, licensed and partner brands to be available nearly everywhere people shop and consume beverages. With a wide range of hot and cold beverages that meet virtually any consumer need, KDP key brands include Keurig®, Dr Pepper®, Green Mountain Coffee Roasters®, Canada Dry®, Snapple®, Bai®, Mott’s® and The Original Donut Shop®. The Company employs more than 25,000 employees and operates more than 120 offices, manufacturing plants, warehouses and distribution centers across North America.

Benefits built for you: Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/Females/Protected Veterans/Disabled

Candidates must be able to pass a background check and drug test, as applicable for the role.