Quality Specialist III in Spartanburg, SC at Keurig Dr Pepper

Date Posted: 11/27/2019

Job Snapshot

Job Description

The Spartanburg operation is a state-of-the-art coffee roasting and pod packaging facility in addition to hosting a full beverage distribution center.  Spartanburg is the largest KDRP manufacturing and distribution location.  The site will operate on the foundational principles of TPM (Total Productive Maintenance); leverage the principles of Lean manufacturing and harness the power of High-Performance Teams.  All associates at the Spartanburg site will have accountability to a functional business unit in addition to the full site operation.  The site will run on state-of-the-art enterprise IT and manufacturing execution systems with highly automated processing, packaging, and material movement equipment.



 As a Quality Assurance Specialist III, you will be responsible for maximizing crew quality performance within the Spartanburg Site.   In this role, you will be expected to have an in depth understanding of the input variables and measurement systems in our production equipment, and their impact on final product quality.  This is a hands-on role that will require you troubleshoot quality issues with operations, monitor performance, drive continuous improvement, and continually strengthen a Zero-Defect quality culture across multiple lines.  Working within a highly automated TPM-based environment, the QA Specialist III will be expected to execute standardized processes following standard work, perform process audits, and facilitate structured problem solving to remove defects. Working in a High Performing Team-based environment, you will be looked upon to train, mentor, and guide the work of less experienced persons within your group, ensuring that they understand how to keep themselves and those around them safe as you collectively deliver world class cost, quality, and service performance.  As a leader in business unit, you will be expected to regularly interact with site leadership to review quality performance results, communicate status of improvement initiatives and actively participate in plant-wide initiatives. 


  • Drive a Zero-Defect quality culture. Improve the customer experience by understanding and training others on all quality control, Safe Quality Food, Good Manufacturing Practices, and other regulatory requirements.
  • Write, interpret and provide training on Quality policies, standard operating procedures, and test methods.
  • Statistical Process Control expert for your business unit; define critical variables for evaluation, establish alarm conditions, and develop a control plan to respond to process deviations and drifts. Ensure operators are trained to use and interpret SPC application.
  • Develop and conduct behavior-based audits to identify and remove gaps in our Quality System; collect, compile and report findings, and make recommendations for improvement and analyze process and production data and ensure test and inspection plans are adequately matched to machine capability
  • Work with the Quality Leader to ensure the Corrective and Preventive Action process is highly effective in the resolution of food quality nonconformances. Employ the use of effective root cause analysis tools, and lead/facilitate teams to find and execute sustainable solutions.
  • Lead process improvement / problem solving efforts to include Kaizen events, Practical Problem Solving, 5-Why, data analysis and interpretation, and
  • Provide technical leadership by participating in and leading Process Mapping, Process Capability Studies & FMEAs, training team members, facilitating improvement projects, incorporating quality into SOPs, and contributing to the continuous improvement of the TPM framework.


  • Bachelor’s degree preferred
  • 5 years of manufacturing experience
  • 2 years in a leadership role or quality role
  • Six Sigma Green Belt or ASQ Certification Preferred
  • Experience working with computer software (Microsoft Office, excel, power point)
  • Experience working with SAP or similar production management tools
  • Experience working with SPC software (Minitab, Proficient, etc.)
  • Ability to stand/walk up to 75% of the day in a shop-floor environment

Company Overview & EEO Statement

Keurig Dr Pepper (KDP) is a leading coffee and beverage company in North America with dual headquarters in Burlington, MA and Plano, TX, with annual revenue in excess of $11 billion. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. The Company maintains an unrivaled distribution system that enables its portfolio of more than 125 owned, licensed and partner brands to be available nearly everywhere people shop and consume beverages. With a wide range of hot and cold beverages that meet virtually any consumer need, KDP key brands include Keurig®, Dr Pepper®, Green Mountain Coffee Roasters®, Canada Dry®, Snapple®, Bai®, Mott’s® and The Original Donut Shop®. The Company employs more than 25,000 employees and operates more than 120 offices, manufacturing plants, warehouses and distribution centers across North America.

Benefits built for you: Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/Females/Protected Veterans/Disabled

Candidates must be able to pass a background check and drug test, as applicable for the role.