Production Coach in Knoxville, TN at Keurig Dr Pepper

Date Posted: 11/17/2020

Job Snapshot

Job Description

As a Production Coach you are responsible for overall operating performance of the Keurig Dr Pepper production operations. You will work with the team to streamline efficiency of production with emphasis on safety, quality, delivery, and improving financial results.

Shift & Schedule:

This is a weekend night shift. 6 PM - 6:30 AM, 3 nights (Friday, Saturday & Sunday) one week and 4 nights (Thursday, Friday, Saturday & Sunday) the next week.

What you will do:

  • Supervise up to 20 or more production employees
  • Hires, schedules, and supervises full time staff and temporary additional staff
  • Ensures a safe workplace is maintained and there is a safety mindset in all things we do
  • Follows all policies, ergonomic standards and safety requirements directed by Keurig Dr Pepper and the department
  • Oversees all process documentation and training program procedures to assure consistency of operational tasks, and the safety and cleanliness of the workplace
  • Ensures a quality product is being produced and all quality processes are being followed
  • Ensures employee training and work is consistent with policy and procedural guides
  • Works directly with Engineering, Quality Control, Maintenance and Facilities on projects to improve quality, streamline efficiencies and reduce operating expenses
  • Tracks productivity for measured shift efficiency and improvement
  • Operates at or below the budgeted cost for production utilizing lean manufacturing procedures and cross training
  • Oversees adherence to inventory control procedures to ensure inventory accuracy goals are constantly achieved
  • Ensures that Keurig Dr Pepper policies and procedures are adhered to
  • Embraces and applies Keurig Dr Pepper principles in the workplace
  • Performs timely quarterly and annual reviews for all front-line Keurig staff
  • Responsibility to report food safety, quality and regulatory compliance to plant or division personnel with authority to initiate action
  • Responsible for ensuring the production of a safe, wholesome and quality product and requires trained designees when applicable
  • Performs other duties as requested by management
  • Follow all Keurig Dr Pepper policies and procedures



  • Bachelor or Associate Degree in a related field preferred or 5-7 years of experience applying a comprehensive, hands-on knowledge of manufacturing concepts, practices and procedures involved in coffee processing and packaging or a related manufacturing field
  • Supervisory experience of a production team of up to 20 or more
  • Ability to get along with others, be punctual, and follow instructions
  • Clear understanding of fundamentals of lean manufacturing, pull and visual systems
  • Clear understanding of TQM and use of tools and data for problem solving, decision making and continuous improvement
  • Proficiency with Microsoft Office Suite, specifically Excel and Word with demonstrated knowledge of productivity tracking
  • Experience with PeopleSoft ERP or similar system
  • Ability to work independently and as a team to positively and comfortably handle and prioritize multiple tasks in a fast-paced, changing environment with focused attention to detail
  • Ability to manage change and constantly strive for improvement
  • Superior communication and organizational skills
  • Solid understanding of food manufacturing, coffee experience preferable

Company Overview & EEO Statement

Keurig Dr Pepper Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/ Females/ Protected Veterans/ Disabled.


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